Contact
The best way to reach PokerPracticeSimulator is by email. Every message is read by a person, usually within a few days.
How do I get in touch?
Email hello@pokerpracticesimulator.com. You can write in English or Chinese.
What should I include in a bug report?
Say what you expected and what happened instead, which browser and device you used and — if it happened during a hand — the hand number and the lines from the hand history panel. A screenshot helps a lot.
What can I write about?
Bugs, odds that look wrong, translation fixes, ideas for new features or practice modes, accessibility problems, and press or directory listings are all welcome.
What can't you help with?
The site has no accounts, no payments and no real money, so there is nothing to recover, refund or cash out. We also don't recommend or review real-money poker sites.
What happens to my email?
Your message is only used to reply to you. It isn't added to a mailing list or shared with anyone.